Privacy Policy
Last Updated: August 2026
Welcome to Higer Solution . We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, purchase our digital software subscriptions, or order physical wellness products (such as pure Himalayan Shilajit).
1. Information We Collect
We collect personal information that you voluntarily provide to us when placing an order, registering, or communicating with us:
-
Contact & Identification Data: Full name, email address, WhatsApp/phone number, and physical shipping address (for physical wellness product deliveries).
-
Order & Transaction Data: Information about the digital tools, software subscriptions, or wellness products you purchase, including payment confirmation details. (Note: We do not store sensitive credit/debit card numbers directly; transactions are processed through secure third-party gateways or verified manual payment channels).
-
Account & Delivery Credentials: Necessary login identifiers, activation handles, or communication IDs required to facilitate instant digital tool setup and account delivery.
-
Technical & Usage Data: Browser type, IP address, device specifications, and page interaction data collected automatically via cookies to optimize site speed and performance.
2. How We Use Your Information
We use the collected information strictly for operational and customer fulfillment purposes:
-
Order Processing & Activation: Delivering verified digital tool subscriptions, credentials, and dispatching physical orders.
-
Customer Support: Providing direct, real-time onboarding and assistance via WhatsApp or email.
-
Service Notifications: Sending essential updates regarding subscription renewal dates, tool uptime status, or shipping tracking details.
-
Platform Security & Fraud Prevention: Verifying authentic purchases and preventing unauthorized account sharing or abusive activity.
3. Sharing & Disclosure of Information
We do not sell, rent, or trade your personal data to third parties. Information is only shared under the following limited circumstances:
-
Logistics & Courier Partners: Sharing name, contact number, and delivery address with trusted courier services to deliver physical packages.
-
Legal Compliance: Disclosing information if required by applicable laws, court orders, or governmental regulations.
4. Data Security
We apply industry-standard security protocols to protect your personal information against unauthorized access, loss, or misuse. All sensitive interactions occur over encrypted SSL connections.
5. Cookies & Tracking Technologies
Our website uses standard cookies to ensure smooth site navigation, remember user preferences, and analyze website traffic. You can choose to disable cookies through your personal browser settings, though some interactive elements of the site may function with limited efficiency.
6. Your Privacy Rights
You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or ask for the deletion of your customer record once active subscriptions and order fulfillment periods conclude.
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, contact us directly:
-
Brand: Higer Solution
-
Support Channel: WhatsApp / Email via website contact options